BBW's managed call logging solution is unique in the UK telecoms market. We naturally, provide all of the detailed reports you need to manage your mobile and fixed line telecommunications infrastructure but we also provide the following:
Unique online portal
Fully integrated fixed line and mobile data
Detailed help with interpretations and technical support to help you make decisions
Our fully managed call logging service provides all of the functionality of a traditional call logger plus the critical mobile telephone information. In addition, we provide a modern management interface and can provide real cost reduction and service improvement
BBW have highly professional approach to call logging. Please contact us now on 020 7953 8177 and allow us to explain how we have helped other organisations.
Proven Results:
Cost Reduction - Managing both fixed line and mobile costs creates real savings - much more than just renegotiating contracts.
Customer Service - How many calls to you answer? How many are lost? How do departments compare? How much business is lost?
Network Performance - Do you have sufficient lines or too many? How does the network perform?
Fraud and Abuse - What percentage of calls made on your mobiles and landlines are personal? How much is this costing per year?
Our clients cover many different sectors from Local Government to Professional Services and Commercial Companies.
Public Sector
- Radical Cost Reduction
As a result of many years of working with public sector clients, we fully understand the need to radically cut comms costs.